Deposit times vary based on the conditions of that digital currency network, but typical estimated times are listed below.
- Bitcoin: ~60 minutes (3 confirmations required)
- Litecoin: ~30 minutes (12 confirmations required)
- XRP (XRP): ~30 minutes
- Ether (ETH) : ~30 minutes (20 confirmations required)
- Eos (EOS): ~30 minutes (20 confirmations required)
Some digital tokens, such as XRP, require an additional input, such as a Destination Tag, Memo, or Message included with the Address so that the funds are safely routed to your Account. Please make sure to include the additional information when depositing to those addresses.
Please contact us for further assistance by opening a Support Ticket with our Team if you have not received your deposit after 24 hours: Contact Support
Important: We'll need the transaction details so that we can track your deposit. Please have as much information, such as the wallet address you transferred the funds to and the transaction ID (TXID) available. Copy / paste the info helps us find the transaction faster than a screen shot of the info.
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